Business English · C1

C1 Advanced Professional Communication

Advanced workplace English for persuasion, negotiation, high-stakes presentations, stakeholder management, leadership communication and sophisticated professional writing.

Module 1 — Stakeholder communication

Adapt the same message to different audiences

Executives, technical teams and clients need different levels of detail. Advanced communication involves selecting what matters to each audience without changing the underlying facts.

Explain a two-week implementation delay to: 1) the CEO, 2) the engineering team, 3) the client.

Module 2 — Persuasion

Claim, evidence, consequence, recommendation

Persuasion is stronger when reasons are explicit. Avoid unsupported intensity such as clearly or obviously.

Useful stance: The data suggest… The strongest argument for… A potential objection is… On balance…

Module 3 — Negotiation

Interests, constraints and conditional trades
FunctionLanguage
ExploreWhat is driving that requirement?
Test flexibilityHow much room is there on the implementation date?
TradeIf we extend the term, could you reconsider the fee?
ReframeThe issue may be less about price than risk allocation.

Module 4 — Difficult conversations

Behaviour, impact and expectation

Avoid labels. Describe observable behaviour and its effect.

Weak: “You're unreliable.”
Better: “In the last three weekly meetings, you joined more than ten minutes late. That meant key decisions had to be repeated. From next week, I need you ready to start at 9:00.”

Module 5 — Executive presentations

Lead with the decision

Senior audiences often need the conclusion first: recommendation → evidence → risk → decision required.

Module 6 — Reports and proposals

Controlled claims

Distinguish evidence from interpretation: shows, suggests, indicates, is consistent with, may reflect, cannot establish.

Module 7 — Diplomatic disagreement

Challenge the claim, not the person

I'm not sure the current evidence supports that conclusion. / I agree with the objective; my concern is the assumption behind the timeline.

Module 8 — Leadership language

Direction without overcontrol

Use questions to create ownership: What do you think is blocking progress? What would you need to resolve it? What are you committing to by Friday?

Final task

Prepare a 6-minute recommendation to senior management about a failing process. Include evidence, one counterargument, two options, your recommendation and a decision request.

Source note

Original Corrigan School teaching material. Communicative aims are aligned with CEFR professional-language progression and informed by established business communication practice. Explanations, cases and exercises are newly written.